- SAIC (KY)
- **Description** SAIC is hiring a Tier 2 Service Desk Agent to support our Digital Workspace Multi-Client Service Desk . Remote role can be worked anywhere ... customer productively by providing superior technical, customer-focused high-value support service . We foster teamwork and provide continuous improvement in… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Parker Hannifin Corporation (Bowling Green, KY)
- …Management experience isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + ... problems by identifying, researching, and resolving technical problems. The IT analyst will help support a variety...+ Business software applications, including Microsoft Office Suite + IT Service Management ticketing tool such as… more
- US Tech Solutions (Florence, KY)
- …* Provide second-line investigation and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * ... **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop... requests within agreed timescales * Log incident and service request details per help desk procedures… more
- Prysmian (Highland Heights, KY)
- …applications, taking responsibility for issues and errors resolution. + Can act as an IT Project Manager or Business Analyst whenever the application is used for ... transform the world around us. The SAP Finance Business Analyst is responsible for supporting the Accounting, Finance, and...initiatives. They work closely with the business and global IT to determine current and future needs and work… more
- Humana (Frankfort, KY)
- …reporting channels such as the Security Incident email ( ###@humana.com ) and the IT Service Desk . **CASB (Cloud Access Security Broker) Responsibilities:** ... and help us put health first** The Senior Data Protection Security Investigations Analyst conducts level two triage of insider threat events including analysis of… more
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