- TEKsystems (Louisville, KY)
- …is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership; * Enters into the service management ... Participation in various research projects, as requested by the Service Desk manager; * Meeting of performance...Meeting of performance standards as set forth by the IT Department management team; * Asset management responsibilities including… more
- CAI (Frankfort, KY)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- As a Help Desk Analyst within the Defense Army...operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a ... The ideal candidate will bring a history of successful IT support, particularly within a defense or similar high-security...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- US Tech Solutions (Florence, KY)
- …* Provide second-line investigation and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * ... **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop... requests within agreed timescales * Log incident and service request details per help desk procedures… more
- Prime Therapeutics (Frankfort, KY)
- …our passion and drives every decision we make. **Job Posting Title** Compliance Analyst -Medicare Part B- REMOTE **Job Description** Job Description The Compliance ... Analyst assists in the implementation of Prime's compliance programs...for information and proposals, develop/revise/maintain departmental Standard Operating Procedures, Desk Top Procedures, and Licensing source documentation; May also… more