- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …involving the interpretation, analysis, documentation, and resolution of customer information system-related problems on a departmental basis. Work includes using ... with organizational and regulatory policies for handling confidential patient information . Demonstrates excellent customer service through his/her attitude and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- TEKsystems (Louisville, KY)
- …aptitude (eg, basic computer knowledge, hardware repair, system support). Core Skills + Help desk support + Service desk operations + Troubleshooting ... Service Desk Technician Entry Level | On‑Site Position Overview...monitoring system alerts, and ensuring the integrity of operational systems . The technician will also participate in projects, perform… more
- GovCIO (Frankfort, KY)
- …while troubleshooting and resolving issues. + Be accountable, punctual, and ready to take help desk calls at the start of each shift; regular, reliable ... + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close...skills (verbal and written). + Ability to handle confidential information (PHI/PII) with discretion and integrity. + Demonstrated reliability,… more
- TEKsystems (Frankfort, KY)
- …weekend support. Required Qualifications + At least one year of experience in a help desk or desktop support role. + Strong customer service skills and ... Service Desk Technician Intermediate Level | On‑Site Position Overview...support (onsite and remote). + Knowledge of common operating systems and productivity applications. + Experience with account administration,… more
- St. George Tanaq Corporation (Frankfort, KY)
- Sr. Business Systems Analyst Fully Remote*United States Job Type Full-time, Temporary Description **Overview** Tanaq Management Services (TMS) delivers professional, ... scientific, and technical services and information technology (IT) solutions to federal agencies in the...**About the Role** We are seeking a **Sr. Business Systems Analyst** to support a project for one of… more
- Pearson (Frankfort, KY)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... customers, by handling inbound calls to the School Support Help Desk and assisting our staff and...evolve their understanding of our program and Education Management Systems . The Part-Time Customer Service Analyst will be responsible… more
- Waystar (Louisville, KY)
- …is a senior-level Tier 1 technician who serves as a technical leader within the Help Desk team. This role focuses on handling complex end-user support requests, ... to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and training. +… more
- Kuehne+Nagel (Shelbyville, KY)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... Technician will be responsible for maintaining, troubleshooting, and optimizing automated systems that drive efficiency and accuracy in our distribution processes… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- Responsible for unique or complex information systems and/or information technology projects across more than one discipline, such as application support, ... Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting...Degree preferred. + 8-15 years of overall experience in information technology, systems administration or other IT… more