- TTEC (Frankfort, KY)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience… more
- Arvato Bertelsmann (Louisville, KY)
- In the position of Lead Quality & Training Specialist , you will provide support in achieving and maintaining the required operational quality levels, as well ... customer requirements and KPIs are in place and strive to improve the quality scores. This position is responsible for collecting, maintaining, and distributing all… more
- Brown-Forman (Louisville, KY)
- …Under the leadership of the Old Forester Distillery Operations Manager, the Quality Control Specialist is responsible for the development, implementation, ... maintenance, training, and compliance of the Food Safety and Quality Systems for Old Forester Distillery. Coordinates and directs activities in the sampling,… more
- Mass Markets (KY)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations. The ideal candidate...for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To be considered… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality ... monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening,… more
- Continental (Louisville, KY)
- …major OEM's and commercial vehicle customer needs with millions of parts in high quality . This position can be located in **Fort Wayne, IN, Columbus, OH or ... MAKE AN IMPACT + Responsible for initial interface on quality issues at our customer plant locations + Manage...during our product launch phase to minimize costs and quality issues + Support, monitor and analyze quality… more
- CVS Health (Frankfort, KY)
- …we do it all with heart, each and every day. **Position Summary** Claim Audit Quality Analyst is responsible for ensuring the accuracy and quality of claim ... of group-specific guidelines and coverage "quirks". + Maintain high accuracy and quality standards while meeting production goals. + Manage time effectively to… more
- CVS Health (Frankfort, KY)
- …+ Evaluating transaction accuracy using internal procedures, plan documents, industry standards, and government compliance documentation. Errors and results are ... communicated in QuickBase with reports created of accuracy findings. + Producing accurate and complete audit results with an understanding and concern for the steps and tasks involved in the process being audited. + Following stated internal procedures,… more
- Brown-Forman (Versailles, KY)
- …and a culture that fosters creativity and teamwork. If you are passionate about quality control and eager to be part of a dynamic and forward-thinking company, this ... materials and finished package issues, guiding employees on food safety and quality standards, and maintaining lab equipment calibration. The role also requires… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
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