- SHI (Frankfort, KY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Arvato Bertelsmann (Louisville, KY)
- …activities that require consistent directing, planning, scheduling, and tracking of tasks. The Service Delivery Manager will have overall responsibility for ... in testing. * Coordinate with global teams for supporting all service delivery aspects of businesses, including back up scenarios to other locations.… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and ... exceeding Service Level Agreements (SLAs). You will manage the daily...Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Operations Manager at Arvato, you will play a key role in driving client satisfaction by leading a team focused on meeting and ... Additionally, you will collaborate closely with the operations team to align service delivery with client expectations. YOUR TASKS * Lead, hire, train and… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- Ensono (Frankfort, KY)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- TTEC (Frankfort, KY)
- …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
- TTEC (Frankfort, KY)
- …interaction as you're the first-line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, ... teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all… more
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