- NTT America, Inc. (Frankfort, KY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team ... with support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management experience 2. Experience engaging with… more
- SHI (Frankfort, KY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Arvato Bertelsmann (Louisville, KY)
- …activities that require consistent directing, planning, scheduling, and tracking of tasks. The Service Delivery Manager will have overall responsibility for ... in testing. * Coordinate with global teams for supporting all service delivery aspects of businesses, including back up scenarios to other locations.… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Manager at Arvato, you will play a critical role in ensuring client satisfaction by overseeing a team responsible for meeting and ... exceeding Service Level Agreements (SLAs). You will manage the daily...Lead, hire, train and evaluate a team of Client Service Representatives, ensuring that they are motivated, recognized and… more
- Sedgwick (Frankfort, KY)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance (Remote) Manager Global Service Delivery Operations - Casualty Claims **PRIMARY ... PURPOSE** **:** Manages the global service delivery partnership, which operates as an extension of Sedgwick's services. Oversees service quality,… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- ADP (Louisville, KY)
- … Manager is responsible for communicating with clients regarding service delivery , providing assistance on day-to-day retirement plan administration, ... plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service , client… more
- Cornerstone onDemand (Louisville, KY)
- …+ Consideration for privacy and security obligations **Cornerstone Delivery Success Manager Core Skills:** ** Service Delivery Expertise:** + Deep ... **Summary:** The Delivery Success Manager (DSM) is responsible...act as a central point of contact and advocate service delivery excellence, working closely with customers,… more
- Ensono (Frankfort, KY)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- TTEC (Frankfort, KY)
- …interaction as you're the first-line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, ... teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all… more
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