- CAI (Frankfort, KY)
- Bilingual (French/English) Service Desk Analyst **Req number:** R6935 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Cognizant (Louisville, KY)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Pearson (Frankfort, KY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- Insight Global (Watterson Park, KY)
- …outage/incident. An ideal candidate for this position will have worked in a help desk / service desk environment and has past experience supporting an ... Job Description A client is seeking a remote SRE/Impact Analyst for a contract role based in Colombia. This...restaurant company where they were in a technology position Service desk /help desk experience Experience… more
- Xerox (Frankfort, KY)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
- US Tech Solutions (Florence, KY)
- …* Provide second-line investigation and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * ... **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop... requests within agreed timescales * Log incident and service request details per help desk procedures… more
- BrightSpring Health Services (Louisville, KY)
- …+ Collaborate with IT teams to assess the impact of system changes on service desk ticket volume. + Foster positive, collaborative relationships with internal ... Our Company BrightSpring Health Services Overview The Business Systems Analyst - SR serves as a subject matter expert for Homecare Homebase (HCHB) and related… more
- SMX (Frankfort, KY)
- …as the primary contact for the application, responding to inquiries via email and service desk tickets in a timely, professional manner + Monitor and manage ... Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States...and ensure resolution + Intake, triage, and respond to service desk tickets related to application access,… more
- Prysmian (Highland Heights, KY)
- …is helping transform the world around us. The SAP Finance Business Analyst is responsible for supporting the Accounting, Finance, and Controlling functional areas ... Can act as an IT Project Manager or Business Analyst whenever the application is used for technical purposes...+ Extended periods of sitting or standing at a desk or workstation. + Repetitive tasks such as typing,… more
- Pearson (Frankfort, KY)
- …hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, hardware, printer, ... as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and verbal communications skills + Exceptional… more