- Cognizant (Louisville, KY)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Frankfort, KY)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Robert Half Technology (Louisville, KY)
- …organization in Louisville Kentucky seeking a motivated and customer-focused Level 1 Help Desk Analyst for a contract position. This role is responsible for ... all times Requirements Requirements: + 1-2 years of IT support or help desk experience preferred +...or HIPAA-regulated environment is a plus + Excellent customer service , communication, and problem-solving skills + Ability to thrive… more
- BAE Systems (Louisville, KY)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- US Tech Solutions (Florence, KY)
- **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location ... investigation and diagnosis * Resolve and close incidents and service requests as per help desk procedures...and surveys * Complete GET IT training for On-Site Support Analysts * Comply with Quality, Health, Safety and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- HCA Healthcare (Louisville, KY)
- …one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized ... in On-Site at the Louisville, KY Campus._** **Position Overview:** As a HR Data Analyst at Galen College of Nursing, you will partner with HR and business… more
- Xerox (Frankfort, KY)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Elevance Health (Louisville, KY)
- **Provider Outreach** **Business Analyst II** **Hybrid** : This role requires associates to be in-office **1 - 2** days per week, fostering collaboration and ... connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured...granted as required by law. The **Provider Outreach Business Analyst II** is responsible for conducting outbound calls to… more