- Resideo (Louisville, KY)
- We are seeking a skilled and detail-oriented Platform Administrator of Contact Center Tools & Technology within our Customer Experience Organization. This ... on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This...Service) application. This role is responsible for ensuring the platform is configured, optimized, and maintained to meet the… more
- Sprinklr (KY)
- …+ **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services Consultant - Advertising:** ... With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every… more
- Anywhere Real Estate (Louisville, KY)
- ** Senior Manager, Global Servicing** **Summary:** The Senior Manager, Global Servicing is a key relationship manager and strategic partner to Anywhere Brands ... through streamlined operations, strategic collaboration, and brand-aligned service. The Senior Manager supports initiatives that connect our global network, enhance… more
- Evolent (Frankfort, KY)
- …complex challenges and enhance the impact of our specialty programs and administrative platform . **Role Overview** The Senior Analyst role on Client Analytics ... mission. Stay for the culture. **What You'll Be Doing:** Senior Analyst, Client Analytics The Client Analytics team provides...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Zoom (Frankfort, KY)
- … for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and building the marketing business and technology ecosystem. This senior -level position blends deep expertise in marketing processes with...at least 7+ years in a functional architect or senior business systems + Have expertise in tools like… more
- Rubrik (Frankfort, KY)
- …and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers ... customers. + Makes technical and sales presentations to customer's technical staff and senior management. + Serves as a trusted technology advisor to customers and… more
- EDB (Frankfort, KY)
- …information, visit www.enterprisedb.com **What your impact will be ** EDB is hiring a Senior Technical Account Manager ( Sr . TAM) for North America. The Sr ... Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power...typically large accounts adopting Postgres across their data-centers. The Sr . TAM serves as a trusted technical advisor to… more
- Verint Systems, Inc. (Frankfort, KY)
- …is positioned in the customer accounts as the " platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... as an executive evangelist of the Verint Open CCaaS platform . This senior role combines technology and...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Coinbase (Frankfort, KY)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... and fully supported. Our Risk team is at the center of making Coinbase the most trusted name in...scale safely. We are looking for an entrepreneurial, self-motivated Senior Product Manager who thrives in a fast-paced startup… more
- Zoom (Frankfort, KY)
- … for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and mentor a team of Deal Desk analysts and senior analysts. You will partner with Sales leaders and...guidance (where appropriate) on pricing, contract structuring, and revenue recognition or other finance implications. + Serving as the… more