- Zoom (New York, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- S&P Global (New York, NY)
- …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service, Support, and Operations for Data & Research (RVS). RVS is ... experience of leading scaled global teams across customer service, support and client operations , ensuring...**Basic Qualifications:** + Proven leadership experience in customer service, support, or operations within a… more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits ... Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of...and can resolve the issues with decisions based upon experience + A confident, strategic technology leader with a… more
- Zoom (New York, NY)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- Google (New York, NY)
- Head of Strategy and Operations , Google Marketing Platform _corporate_fare_ Google _place_ New York, NY, USA; Sao Paulo, State of Sao Paulo, Brazil; +7 more; +6 ... degree or equivalent practical experience . + 10 years of experience in management consulting, sales operations , business strategy, investment banking,… more
- JPMorgan Chase (New York, NY)
- …Mortgage Operations . **Job Responsibilities** + Collaborate with the Global Head of Mortgage Solutions and key stakeholders, including US Mortgage Operations ... them in their home lending financing needs. **US Mortgage Product** The Head of US Mortgage Product is responsible for comprehensive product management, including… more
- Google (New York, NY)
- Head of Retail Media Specialism, Large Customer Sales _corporate_fare_ Google _place_ Atlanta, GA, USA; Chicago, IL, USA; +3 more; +2 more **Advanced** ... Experience owning outcomes and decision making, solving ambiguous problems...influence/collaborate across organizations, and drive business success for the customer and Google. + Excellent tactical thinking skills, systems… more
- S&P Global (New York, NY)
- …developing and leading process optimization, tooling, automation, and analytics initiatives within customer experience or operations . + Strong strategic ... + Align tooling and automation initiatives with broader business goals and customer experience priorities. + Establish a multi-year roadmap that advances… more
- Zurich NA (New York, NY)
- VP, Head of Construction Professional Liability, Underwriting 129159 Zurich North America is looking for a Head of Construction Professional Liability for our ... Specialties Business Unit. This position reports to the Head of Construction and can be based in one our Zurich Offices with business travel expected. The Head … more
- BlackRock (New York, NY)
- …years of progressive leadership experience in Client Success, Customer Experience , or Customer Operations in SaaS, technology-enabled services, or ... **About this role** **Global** ** Head of Digital Client Experience ** **,**...proactive, predictive, and personalized client experiences at scale. + ** Customer Experience ** : Ensure clients achieve measurable… more
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