- Merck & Co. (Rahway, NJ)
- …Skills: Business Requirements Management, Change Management, Contact Center Operations, Customer Communications, Customer Service Improvement, Key ... Job DescriptionJoin our Animal Health team as the Associate Director, Customer Support for US Pet Technology. We're looking for an experienced contact-center leader… more
- Merck & Co. (Rahway, NJ)
- …teams within the organization along with sales, product development, regulatory affairs, customer service , and other cross-functional teams to ensure an ... omnichannel approach to customer -facing interactions - Performance Analytics : Establish key...insights to the business and leadership teams Oversee customer experience strategy and omnichannel delivery, reporting impact and… more
- FleishmanHillard (New York, NY)
- …media platforms to conduct necessary research (eg, competitive intelligence, audience analytics , sector analysis, customer journey mapping, issues monitoring, ... strategic enabler to the broader organization by harnessing research and data-driven insights to achieve client business objectives. Our work within TRUE Global… more
- LiveRamp (New York, NY)
- …adoption of analytics and data collaboration at scale; 3) integrating customer feedback to expand our capabilities and build better technology. These goals ... that makes a tangible impact. + Get hands-on with customer data to drive insights , answer key...relationship between bought, earned and owned media + Hands-on analytics (media, customer , digital, big data) experience… more
- Coty (New York, NY)
- …accuracy, inventory optimization, and service level performance through advanced analytics and market insights . - Ensure readiness for product launches, ... Market Insights & S&OP Senior Manager **Demand Insights...(<$500million). This role ensures that the company can meet customer demand while optimizing inventory levels, minimizing costs, and… more
- HSBC (New York, NY)
- …to identify growth opportunities, define high-potential clients, measure, and optimize customer value to deliver commercially oriented insights guiding ... our communities, and the planet we all share. The Client & Banking Analytics (CBA) team within Corporate and Institutional Banking (CIB) transforms data with… more
- Neuberger Berman (New York, NY)
- …enablement strategy across the EDM ecosystem, including knowledge and self- service programs, training and outreach, adoption marketing, and support operations. ... with Cloud, Data Warehouse, Platform Engineering, Data Science, and BI & Analytics teams to integrate user feedback into roadmaps, prioritize enhancements, and scale… more
- Avispa Technology (Newark, NJ)
- Customer Service Analytics & Insights Analyst 1449107 * Hourly pay: $80-$90/hr * Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - ... Assignment A leading podcast and audiobook company seeks a Customer Service Analytics & Insights Analyst. The successful candidate will be responsible… more
- Dow Jones (New York, NY)
- …consistent and correct view of complex business dynamics. + Champion and scale a self- service analytics model, empowering business teams with the tools and data ... to the SVP, Data and AI, you will be responsible for shaping and executing our analytics and insights strategy, ensuring we have the data-driven insights and… more
- Deloitte (Morristown, NJ)
- Insights and Analytics Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... creative minds and persistent problem solvers to build and support cutting-edge marketing analytics solutions that help our clients deliver customer value at… more
