• Head of Customer Experience

    Zoom (New York, NY)
    Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer more
    Zoom (12/19/25)
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  • Head of Customer Service, Support…

    S&P Global (New York, NY)
    …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service, Support, and Operations for Data & Research (RVS). RVS is ... experience of leading scaled global teams across customer service, support and client operations , ensuring...**Basic Qualifications:** + Proven leadership experience in customer service, support, or operations within a… more
    S&P Global (12/22/25)
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  • Head of Customs House Brokerage…

    Maersk (Florham Park, NJ)
    …relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations , Head of CHB Product, and Head ... Head of Customs House Brokerage Operations ...service delivery and process and policy standards. + Identify customer needs and oversee operations within the… more
    Maersk (11/08/25)
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  • Head of Group Benefits Operations

    Guardian Life (New York, NY)
    Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits ... Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of...and can resolve the issues with decisions based upon experience + A confident, strategic technology leader with a… more
    Guardian Life (10/18/25)
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  • Head of Channel Strategy & Business…

    Unilever (Hoboken, NJ)
    …of brands such as Hellmann's, Knorr, Sir Kensington, and Maille. We are seeking a Head of Channel Strategy & Business Operations for Foods business in the US: ... Planning USA. WHAT WILL YOUR MAIN RESPONSIBILITIES BE The Head of Channel Strategy & Business Operations ,...coverage) + Plays a critical role in Foods business operations to provide accurate and efficient customer more
    Unilever (12/05/25)
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  • Delivery Operations Head - Vaccines

    Sanofi Group (Morristown, NJ)
    …best-in-class (BIC) and first-in-class (FIC) assets-it requires managing complex product operations and creating competitive customer experience advantages. ... **Job Title:** Delivery Operations Head - Vaccines **Location:** Morristown, NJ...+ Strong analytical, strategic thinking, and problem-solving skills with ** experience developing operational value propositions for end customer more
    Sanofi Group (12/10/25)
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  • Wealth Management, Head of US Mortgage…

    JPMorgan Chase (New York, NY)
    …Mortgage Operations . **Job Responsibilities** + Collaborate with the Global Head of Mortgage Solutions and key stakeholders, including US Mortgage Operations ... them in their home lending financing needs. **US Mortgage Product** The Head of US Mortgage Product is responsible for comprehensive product management, including… more
    JPMorgan Chase (11/12/25)
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  • Head of Retail Media Specialism, Large…

    Google (New York, NY)
    Head of Retail Media Specialism, Large Customer Sales _corporate_fare_ Google _place_ Atlanta, GA, USA; Chicago, IL, USA; +3 more; +2 more **Advanced** ... Experience owning outcomes and decision making, solving ambiguous problems...influence/collaborate across organizations, and drive business success for the customer and Google. + Excellent tactical thinking skills, systems… more
    Google (12/18/25)
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  • Head of Customer Excellence Tooling…

    S&P Global (New York, NY)
    …developing and leading process optimization, tooling, automation, and analytics initiatives within customer experience or operations . + Strong strategic ... + Align tooling and automation initiatives with broader business goals and customer experience priorities. + Establish a multi-year roadmap that advances… more
    S&P Global (12/22/25)
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  • VP, Head of Construction Professional…

    Zurich NA (New York, NY)
    VP, Head of Construction Professional Liability, Underwriting 129159 Zurich North America is looking for a Head of Construction Professional Liability for our ... Specialties Business Unit. This position reports to the Head of Construction and can be based in one our Zurich Offices with business travel expected. The Head more
    Zurich NA (11/22/25)
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