- S&P Global (New York, NY)
- …strategic, customer -centric, execution-focused leader to serve as the Head of Customer Service , Support , and Operations for Data & Research (RVS). ... excellence. They should have experience of leading scaled global teams across customer service , support and client operations, ensuring seamless delivery and… more
- Zoom (New York, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer … more
- S&P Global (New York, NY)
- …+ Design, build and evaluate and implement tools and platforms that enhance customer support , service , success and operations. + Drive automation ... AI and automation as applied to operational execution and customer support teams. They will be expected...of delivering measurable business outcomes. + Deep understanding of customer service technologies, CRM platforms, automation tools,… more
- Maersk (Florham Park, NJ)
- …Maintain strong customer relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations, Head ... Head of Customs House Brokerage Operations **Opportunity** **Are...and time management skills are a must. + Excellent customer service skills. + Strong understanding of… more
- Google (New York, NY)
- Head of Agency Performance Solutions, Large Customer Sales _corporate_fare_ Google _place_ San Francisco, CA, USA; Chicago, IL, USA; +2 more; +1 more ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...designed to bring product and measurement expertise together in service of our most sophisticated customers. We aim to… more
- 24 Hour Fitness, INC. (Englewood Cliffs, NJ)
- …Part-time **LOCATION** 150 Sylvan Avenue Englewood Cliffs NJ 07632 **JOB SUMMARY** The Head Coach will help create a healthier, happier world by facilitating a ... seamless fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client...for clients, and acts as a player coach to support in the training onboarding and hiring of new… more
- Zurich NA (New York, NY)
- …relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction. ... EVP, Head of Surety 128695 Zurich North America is...delivery of projects. + Develop and maintain relationships in support of business retention, new business and determine their… more
- Grant Thornton (New York, NY)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... strategy for the Tax service line, overseeing the development, prototyping, and launch of...solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed… more
- Citigroup (Brooklyn, NY)
- …+ 2-4 years relevant experience + Required Skills: + Experience with face-to-face customer service , digital engagement and basic sales/referrals + Open, client ... support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service ,...benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. + Provide exceptional service … more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital ... Operations applications and aligned Group Benefits Operations business function. As the Head of Group Benefits Operations Technology, you will lead a diverse team… more