- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Louisiana Department of State Civil Service (Jackson, LA)
- …Job Duties and Other Information Job Duties: In this role, you will: + Serve as a subject matter expert on the accommodation process as well as state and ... including conducting interactive discussions with employee, medical provider, Department Head/ Supervisor , and other stakeholders to determine and finalize accommodate… more