- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Baton Rouge, LA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Baton Rouge, LA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Pearl Interactive Network (Bossier City, LA)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- Mass Markets (LA)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- TTEC (Baton Rouge, LA)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CGI Technologies and Solutions, Inc. (Lafayette, LA)
- ** Quality Assurance Analyst** **Category:** Testing/ Quality Assurance **Main location:** United States, Texas, Belton **Alternate Location(s):** United ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** We are seeking a Quality Assurance Analyst to join our CGI team!… more
- Deloitte (New Orleans, LA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Intertek (Houma, LA)
- Quality Assurance Inspector RT Level III - Houma, LA What are we looking for? The Quality Assurance RT Level III Inspector is the representative of the ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- Graham Packaging Company (Hammond, LA)
- …improvement and growth. **Overview** **Graham Packaging Company has a new job opening for Quality Assurance Technician based in Hammond, LA. This opening is for ... of quality for bottles as defined by drawings, product specifications and Quality Assurance procedures. Assist in the training of new personnel on the… more