- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Hammond, LA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Highmark Health (Baton Rouge, LA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Conduent (LA)
- …part of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **_We are currently NOT hiring in the ... who can navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating multiple screens and… more
- CRC Insurance Services, Inc. (Covington, LA)
- …guidelines and anticipate/prevent issues and problems as necessary. Provides high quality professional service to Agents and Companies. **ESSENTIAL DUTIES ... clients. 3. Provide necessary instruction to Underwriting Clerks and Policy Typists. 4. Evaluate policies, endorsements, audits, cancellations, etc., resolve… more
- Graham Packaging Company (Port Allen, LA)
- …customer audit requirements). + Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities. + Work with suppliers ... pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service . + Ability to work independently and to carry out… more
- Graham Packaging Company (Hammond, LA)
- …among the team. Work closely with cross-functional teams including production, engineering, and customer service to address quality concerns and implement ... service :** Work closely with customers to address any quality defects and ensure no repeats. Monitor customer...also receive paid time off in accordance with company policy and state law requirements. **EEO Disclaimer** Graham Packaging… more
- Humana (Baton Rouge, LA)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (New Orleans, LA)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
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