- General Dynamics Information Technology (New Orleans, LA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,IT ... a meaningful part of improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team to support the Department of the Navy… more
- ASM Global (New Orleans, LA)
- POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public ... assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- First Horizon Bank (Lafayette, LA)
- …**Weekly Scheduled Hours:** Monday - Friday 9am-6pm ET **Summary** The Level 1 Help Desk Technician is responsible for providing technical support for First ... team members and vendor partners + Experience working in an inbound help desk environment to include knowledge of responsibilities, processes and procedures. +… more
- Leidos (New Orleans, LA)
- …dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- APTIM (Baton Rouge, LA)
- …channels. + Ensure incidents are resolved according to SLAs. + Report on the help desk 's performance using uptime and ticket-related metrics. + Collaborate with ... with IT service management tools and processes. + Experience using help desk ticketing software + Experience with incident troubleshooting and escalation +… more
- Robert Half Technology (Lafayette, LA)
- …Include: * Diagnosing and resolving hardware and software issues. * Providing technical assistance to users through email, phone, in-person, or remote connections. * ... Helping users understand and use software and hardware systems. * Maintaining records of work activities and documenting issues and solutions. * Updating software and computer systems to maintain and improve functionality, security, and performance. * Working… more
- ENFRA (Metairie, LA)
- …Required Qualifications + Bachelor's Degree. + 0 to 2 years as Help Desk Technician, Instructor/Trainer, or Equivalent Support Function. + Oral ... for support via direct end-user contact or demand management/service desk system. + Troubleshoots, diagnoses and resolves more complex...Physical Requirements + Prolonged periods of sitting at a desk and working on a computer. + Climbing stairs.… more
- CVS Health (Baton Rouge, LA)
- …Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard & ... and services to our customers. **Required Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting escalation calls and product support… more
- Compass Group, North America (Baton Rouge, LA)
- …Administration * People management (schedules, time management) * Inventory management * Help Desk ticket management * Troubleshooting various IT related issues ... data rates may apply. Text STOP to opt out or HELP for help . Terms and conditions: http://olivia.paradox.ai/moSkg Appl ication Deadline: applications are… more
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