- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- DXC Technology (Baton Rouge, LA)
- …efforts. + Point person for coordination with appropriate parties during a security incident - client, management , legal, security, operations, etc. + Create ... clients, team members, management , and support personnel + Good analytical and problem -solving skills + Ability to work independently and as part of a team, be… more
- SHI (Baton Rouge, LA)
- …methodologies, JavaScript, web software design principles, and IT Service Management processes ( Incident , Problem , Change, Release, Knowledge, Service ... Application Developer (CAD) + ITIL Foundation + Certified Implementation Specialist - IT Service Management (CIS-ITSM) + Certified Implementation Specialist - … more
- SHI (Baton Rouge, LA)
- …methodologies, JavaScript, web software design principles, and IT Service Management processes ( Incident , Problem , Change, Release, Knowledge, Service ... Specialist in three or more applications preferred + Additional experience within the IT or Software Asset Management field **Certifications Required** The ideal… more
- First Horizon Bank (Lafayette, LA)
- …the issue, inquiry or request in a call record or incident management tracking application. + Follow step-by-step problem solving instructions prescribed in ... + Provide support identified above through various channels, including Remote Desktop Management systems, Active Directory, Microsoft SCCM, CA ITCM, etc. + Provide… more
- Ensono (Baton Rouge, LA)
- … management across various platforms. Key Areas of Focus for this Role ** IT Incident Management :** 1. Investigate, troubleshoot, and prevent the ... potential technical and administrative risks and propose changes in IT services. ** Problem Management :** 1....experience + College degree preferred + Working knowledge of IT incident management , service change… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …documentation as it relates to specialized field which may include Network Security, incident management , or similar technical related issues. + Performs initial ... ticketing platform. This position requires a proactive approach to problem -solving and the ability to prioritize tasks effectively in...operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a… more
- Merck (Baton Rouge, LA)
- …Design Applications, Health Administration, Healthcare Management , Identity Access Management (IAM), Incident Management , Infectious Disease, Information ... to improve security for our external users and partners, IT Risk Management Services has taken the...+ Working knowledge and understanding of Remedy for Change, Incident and Knowledge Management Current Employees apply… more
- Revelyst (Baton Rouge, LA)
- …security technologies (SIEMs, firewalls, EDR, cloud security). + Experience with incident response, threat hunting, and vulnerability management in fast-paced ... expertise in cybersecurity but will also be a proactive problem -solver who excels in both operational execution and leadership....cross-functional teams. This position reports to the **Head of IT & Business Analytics** and is based out of… more
- Ensono (Baton Rouge, LA)
- …flexible work hours.** **z/OS & Tools your main tasks are related to:** + Incident , change and problem handling. + Configuration and customization. + Setup of ... assisting team members and other areas with technical questions and problem resolution. Monitoring and tuning of systems software. Functional knowledge, use… more
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