- Entergy (New Orleans, LA)
- **Job Title:** Voice of the Customer Analyst I- Sr . **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be ... VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops... III: 4-6 years of relevant professional experience + Analyst Sr : 6+ years of relevant professional… more
- Cardinal Health (Baton Rouge, LA)
- …with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- Coinbase (Baton Rouge, LA)
- …Attendance is expected and fully supported. Coinbase is looking for a creative and analytical Senior Analyst of Technology Risk. You will serve as a member of ... through the enterprise risk register and report relevant metrics to senior leadership as determined necessary. * Global Engagement: Collaborate with stakeholders… more
- Eliassen Group (Baton Rouge, LA)
- …- $50/hr W2 **Responsibilities:** + Working across the Fulfillment organization, understand voice of customer , operational requirements, and pain points. + Use ... **Data Analyst ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Communications...operational metrics and KPIs. Prepare reports and presentations for senior leadership. + Develop new processes and workflows for… more
- Coinbase (Baton Rouge, LA)
- …comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance ... external tools and systems to determine the legitimacy of customer behavior across multiple products * Document investigations in...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Baton Rouge, LA)
- …and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our… more