• Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Augusta, ME)
    The Tier 2 Technical Support Operations Analyst ...ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel ... application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management,...waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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