- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- New England Cancer Specialists (Westbrook, ME)
- …+ Provide Tier II technical support across all practice locations, responding to escalated help desk requests via phone, email, walk-ups, or remote access tools ... Document all support activities, resolutions, and escalations in the help desk ticketing system; contribute to the...IT products and software as directed/needed. Keyword: IT Systems Specialist , Network, IT Desk , Helpdesk, From: New… more
- Cognizant (Augusta, ME)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- TD Bank (Portland, ME)
- …of Business:** TD Wealth **Job Description:** The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the ... trading desk , ensuring adherence to regulatory requirements, risk management practices,...just starting your career in financial services, we can help you realize your potential. Through regular leadership and… more
- ZOLL Medical Corporation (Saco, ME)
- …Jira Service Desk when escalation is appropriate. + Build Resources: Help grow our knowledge base by creating and updating helpful, real-world articles in ... EMS, hospital, and billing teams. As a Product Support Specialist II, you'll play a vital role-delivering expert support...meaningful work with care, join us remotely-or from Colorado-and help make a difference. What You'll Do + Troubleshoot… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- MaineGeneral Health (Augusta, ME)
- …pillars of our practices. Each PSR acts as a patient advocate, access specialist and service coordinator. Ensuring the needs of our patients, family members, medical ... to join our team as a Patient Services Representative. In this important front- desk role, you'll be the first point of contact for patients-providing exceptional… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more