• Tier II Help Desk…

    ASM Research, An Accenture Federal Services Company (Augusta, ME)
    …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
    ASM Research, An Accenture Federal Services Company (12/04/25)
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  • IT Specialist

    New England Cancer Specialists (Westbrook, ME)
    …and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding to escalated ... help desk requests via phone, email, walk-ups,...help desk requests via phone, email, walk-ups, or remote access...Document all support activities, resolutions, and escalations in the help desk ticketing system; contribute to the… more
    New England Cancer Specialists (11/04/25)
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