- KBR (Arlington, VA)
- Title: Service Management Lead (On Site) Belong. Connect. Grow. with KBR! Around here, we define the future. We are a company of innovators, thinkers, ... information, and services. + Improve governance of IT assets, configuration, and change management to ensure a stable and efficient environment. + Support the USCG… more
- CACI International (Sterling, VA)
- Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts in enhancing… more
- GovCIO (Alexandria, VA)
- …a referral to this job (https://careers-govcio.icims.com/jobs/6577/ service - management - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... Required Skills and Experience + 12 years of cyber security and service management fedral contracting experience Clearance Required: Must be clearable up to an… more
- CACI International (Sterling, VA)
- …* **The Opportunity** : CACI is seeking an experienced and highly motivated Network Service Provider Performance Management Lead . This candidate should have ... experience in a network service provider environment. The Performance Management Lead is a multifaceted senior role in the client's multi-supplier ecosystem… more
- CACI International (Sterling, VA)
- …* * * **The Opportunity** : We are seeking an experienced and dynamic Continuous Service Improvement Management Lead to drive our organization's efforts in ... + Assist the lead in providing continuous service improvement (CSI) management across the program...TCP/IP, MPLS, SDN) + Good working knowledge of the Service Management workflows and ITSM processes +… more
- CACI International (Sterling, VA)
- …ITSM process owners to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate ... Network Request Fulfillment Quality Assurance Lead Job Category: Information Technology Time Type: Full...implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network… more
- Deloitte (Mclean, VA)
- …and optimization of the Oracle Field Service (OFS) platform. These individuals lead incident management , monitor service performance, and ensures the ... and coordinate daily operations and support activities of Oracle Field Service . + Lead incident management , problem resolution, and root cause analysis… more
- Qualtrics (Reston, VA)
- …ensuring timely and effective resolution of user issues in alignment with Incident and Service Request Management processes. + Lead the Problem Management ... key ITIL processes, including Incident Management , Problem Management , Change Enablement, and Service Request ...issues to ensure high availability and optimal throughput. + Lead the selection, implementation, and management of… more
- CACI International (Sterling, VA)
- …experience + 10+ years of related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification ... Network Knowledge Management Quality Assurance Lead Job Category:...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more
- CACI International (Sterling, VA)
- …network operations, quality assurance, or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 ... Configuration Management Quality Assurance Lead Job Category:...and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings… more