- Zoom (Concord, NH)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Zoom (Concord, NH)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- UKG (Lowell, MA)
- …growth and market leadership, UKG is seeking an experienced and dynamic Head of Strategic Initiatives and Business Operations reporting directly to ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...** Experience and Skills** + 15+ years of experience in operations with at least 10+… more
- RELX INC (Concord, NH)
- …(eg, HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): ... they are a customer -facing role responsible for gathering functional requirements, designing data...data engineers and software developers to build integrations. The Head of Technical Product Management role is key to… more
- Wolters Kluwer (Concord, NH)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Concord, NH)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- Oracle (Concord, NH)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Amazon (North Andover, MA)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Brink's (Concord, NH)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Concord, NH)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more