- Nelnet (Madison, WI)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Madison, WI)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Wolters Kluwer (Madison, WI)
- **Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... Enablon is seeking a **Senior Customer Services Technical Specialist ( Senior Support Software Engineer)...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Wolters Kluwer (Madison, WI)
- ** Customer Service Technical Specialist ( Support Software Engineer) - Hybrid R0050711 | CPESG | Enablon EHS - North America | Wolters Kluwer** Enablon is ... seeking a ** Customer Service Technical Specialist ( Support ...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Confluent (Madison, WI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Wolters Kluwer (Madison, WI)
- …or related field (Master's preferred). + 7+ years of experience in enterprise technical support , customer success, or technical account management, ... escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your technical … more
- Confluent (Madison, WI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Concentrix (Madison, WI)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role...fluently both Spanish and English + 1+ year of customer service experience + A high school… more
- Pearson (Madison, WI)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...efficiencies and quality + Perform other duties as assigned ** Customer Connections Support Responsibilities** **:** + Handle… more
- Envista Holdings Corporation (Madison, WI)
- **Job Description:** The ** Technical Support Representative** will be responsible for responding to internal and external customer inquiries via phone and ... through outreach to ensure product satisfaction. + Resolves technical issues over the phone or via video conference...diploma or equivalent required. + Minimum of 1-year relevant customer service work experience required. + … more