• Bilingual Spanish/English Contact…

    Pearl Interactive Network (Atlanta, GA)
    …more than just another job. Be the voice that makes a difference! The **Bilingual** ** Contact Center Agent ** is responsible for answering inbound calls to ... **Pearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future… more
    Pearl Interactive Network (09/09/25)
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  • Contact Center Agent

    Cognizant (Atlanta, GA)
    …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
    Cognizant (09/09/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (Atlanta, GA)
    …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Temporary Call Center Universal…

    Carter's/OshKosh (Atlanta, GA)
    …at Carter's. **HOW YOU'LL MAKE AN IMPACT:** The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email, ... the customer and escalate as needed to a call center lead agent 20% Technology, Training, Sales...+ Schedule and manage any required customer follow-ups following Contact Center guidelines 30% Documentation & Data… more
    Carter's/OshKosh (08/30/25)
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  • Sales Call Center Agent (Cold…

    Belle (Atlanta, GA)
    …we'd love for you to join us! About this Role Belle is looking for a Sales Call Center Agent to join our team and play a key role in expanding our reach. In ... ability to handle objections effectively. + Comfortable using CRM systems and call center software. + Bilingual (Preferred): Spanish or other language skills are a… more
    Belle (08/14/25)
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  • Service Desk Agent

    Cayuse Holdings (Atlanta, GA)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (07/31/25)
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  • Contact Center Technology Strategy…

    Deloitte (Atlanta, GA)
    …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... the transformation, focusing on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000 agents. This… more
    Deloitte (08/28/25)
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  • Call Center Supervisor

    Pearl Interactive Network (Atlanta, GA)
    …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
    Pearl Interactive Network (07/04/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (Atlanta, GA)
    …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
    Under Armour, Inc. (07/09/25)
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  • Conversational AI Backend Engineer - Google…

    Cognizant (Atlanta, GA)
    …GCP services (Cloud Run, GKE, App Engine). Conversational AI (Dialogflow CX & Contact Center AI) * Design and implement conversational flows, intents, entities, ... handle complex business logic and dynamic responses. * Integrate Dialogflow CX with contact center platforms (eg, Genesys, Avaya, Twilio, CCAI Insights). *… more
    Cognizant (09/11/25)
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