- Travelers Insurance Company (Atlanta, GA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Coinbase (Atlanta, GA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Intuit (Atlanta, GA)
- …a dynamic team at the intersection of learning innovation, product leadership, and customer experience , focused on creating educational experiences that are easy ... priorities.Independently drives the delivery of learning programs to achieve the customer experience strategy. Intuit provides a competitive compensation package… more
- Coinbase (Atlanta, GA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Celestica (Atlanta, GA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more
- M. C. Dean (Atlanta, GA)
- …and reviewing electrical deliverables + Prepares and reviews simple electrical sketches, CX plans, and data sheets + Performs simple routine electrical calculations ... codes and standards + Good communications skills + Willing to travel to customer sites periodically Qualifications + Bachelor's degree and 2+ years of experience… more
- Bristol Myers Squibb (Atlanta, GA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Concentrix (Atlanta, GA)
- …for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- ServiceNow, Inc. (Atlanta, GA)
- …we welcome consultants with experience in Salesforce, Pega, Microsoft Dynamics, or Oracle CX who are eager to apply their skills and ramp up on ServiceNow. You ... role you have:** **Required** + 5+ years of configuration/development experience with complex SaaS/CRM platforms. + Expertise in at...+ You collaborate seamlessly with project teams and mentor customer /partner technical staff . + Why Join Us?… more
- Amazon (Atlanta, GA)
- …life The Amazon Connect Center of Delivery Excellence (AC-CODE) specializes in delivery customer experience ( CX ) solutions, leveraging Amazon Connect, that ... Amazon Web Services (AWS) team helping enterprise customers solve their toughest Customer Experience technical and operational challenges when migrating legacy… more