- Aaron's Inc (Atlanta, GA)
- ** Customer Retention Agent (Virtual: Open to Bilingual English/Spanish)** The salary range for this role is $15.30-$15.80 per hour* **Overview** : As a ** ... Customer Retention Agent ** , you will play a critical role in our fast-paced, goal-oriented virtual call center. This work-from-home position focuses on… more
- Ortho Sport and Spine Physicians (Atlanta, GA)
- …through proactive problem-solving and personalized service. Essential Duties and Responsibilities: . Customer Retention : Reach out to customers who express an ... Job Title: Retention Specialist - Call Center Location: Dupree Department: Customer Service/ Retention Reports To: Call Center Leader Position Summary: We are… more
- Campus Apartments, LLC (Atlanta, GA)
- …team and changing the way you think about work! Responsibilities The Leasing Agent reports to the General Manager. This position is responsible for assisting with ... the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition. + Assist with leasing in an effort to ensure… more
- Rocket Software (Atlanta, GA)
- … customer implementations to ensure best practices are utilized for maximum customer satisfaction and ongoing business retention + Liaison with Support and ... opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to...Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA Tracking,… more
- ADP (Alpharetta, GA)
- …knowledge of Salesforce Client Relations Management software + Previous experience managing client/ customer retention and service teams + Ability to communicate ... CRE identifies client risk and acts as the primary agent for driving save and retention activity,...and in writing + Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to… more
- Regions Bank (Atlanta, GA)
- …be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or ... prepared loan packages for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing various types of commercial… more
- Highmark Health (Atlanta, GA)
- …prompt support to UCCI Sales and Service personnel, group administrators, brokers, and Agent Plan personnel to ensure the resolution of issues related to benefit ... interpretations, customer service inquiries, claims adjudication, benefits issues, membership and...etc. This job is ultimately responsible for ongoing account retention , satisfaction, and administration, complementing the efforts of Sales… more
- PruittHealth (Atlanta, GA)
- …development of the plan, reviews and analyzes clinical, regulatory, customer -satisfaction, workforce outcomes. Confirms, with area vice president & administrator, ... nursing to ensure competency for position responsibilities, professional development and retention . Keeps division vice president of clinical services informed of… more
- Pearl Interactive Network (Atlanta, GA)
- … Experience:** + Develop and implement quality assurance programs to ensure high customer service standards. + Conduct call monitoring, agent evaluations, and ... maintaining quality assurance standards, and leveraging technology to enhance customer experience. This role requires strong leadership, data-driven decision-making,… more
- Altium Packaging (Atlanta, GA)
- …improving employee retention and continuous improvement; + Focus on the Customer by including steps that meet customer product specifications, and delivering ... counseling, and employment discharge; + Act as a Change Agent , welcome new experiences, exhibit a "can do" mind-set...Creation + Be Disciplined Entrepreneurs + Focus on the Customer + Act with Humility + Treat others with… more