- Emory Healthcare/Emory University (Atlanta, GA)
- **Description** **RESPONSIBILITIES:** + The Director , Contact Center Workforce Management is responsible for leading, developing, and optimizing ... workforce management operations within the contact center . + This role is accountable...The Director partners with contact center leadership to design and implement workforce … more
- Elevance Health (Atlanta, GA)
- **Organizational Design & Effectiveness Director - Enterprise Center of Excellence** Location: This role requires associates to be in-office 3 days per week, ... granted as required by law. The **Organizational Design and Effectiveness Director ** serves as a strategic enterprise leader responsible for architecting, enabling,… more
- Molina Healthcare (Atlanta, GA)
- …technologies that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...Engagement** + Lead the **design and deployment of AI-enabled contact center capabilities** , including conversational AI,… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... **Job Summary** The Senior Director , Medical Communications, Nephrology & Immunology directs and...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... The Senior Director , Medical Communications, CNS directs and provides strategic...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Kyndryl (Atlanta, GA)
- …clientele, focusing on enhancing client HR, IT service management, collaboration, contact center , and employee experience functions across the enterprise. ... transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center , Employee Experience, and related DWS offerings.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …collaborate closely with Dr. Warren Jones, Director of Research, and Dr. Ami Klin, Director of the Center and Division Chief. The Marcus Autism Center ... to the excellence of our academic community. **Description** The Marcus Autism Center is seeking an Academic Clinical Psychologist for a leadership position in… more
- The Hertz Corporation (Atlanta, GA)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. ... of the most critical inflection points for customer trust. **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own /… more
- Emory Healthcare/Emory University (Atlanta, GA)
- … + Marcus Autism Center - Ami Klin, PhD, Division Chief and Center Director **MINIMUM QUALIFICATIONS:** + PhD or PsyD. + License-eligible or licensed to ... contribute to the excellence of our academic community. **Description** Marcus Autism Center is conducting a search for a clinical psychologist with specialization… more
- TTEC (Atlanta, GA)
- …design and implementation of enterprise-scale AI and voice communication solutions for contact center operations. You will architect intelligent systems that ... and real-time media processing pipelines - Lead the development of AI-powered contact center capabilities such as virtual agents, real-time agent coaching,… more