- Delta Air Lines, Inc. (Atlanta, GA)
- …cutting-edge tools that empower customer service agents to deliver exceptional service. The General Manager , Agent Experiences will oversee the ... key responsibilities) We are seeking an innovative and experienced General Manager to lead a cross-functional product...design and development of the ecosystem of Delta's agent -facing digital tools, tightly integrated with the Enterprise AI… more
- Highmark Health (Atlanta, GA)
- …expanding self-service options across all channels, optimizing channel connectivity, and enhancing agent tools. The Senior Product Manager will define the ... Description :** **JOB SUMMARY** The Customer Navigation and Service Senior Product Manager defines the vision, strategy and roadmap for transforming the customer… more
- Truist (Atlanta, GA)
- …will be goal-oriented, independent, motivated, self-driven, result-oriented, and act as an agent of change. They must act as an influencer, be pragmatic, can ... owners, setting direction and priorities for products, services, and experiences . 1. Responsible for understanding industry landscape, competitive environment, and… more