- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This includes ... budget accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- Robert Half Technology (Atlanta, GA)
- …update knowledge base articles Requirements 2+ years of experience in a technical support or help desk role Strong knowledge of AD, O365, and Windows OS (10/11) ... a reputable organization based in Atlanta, GA, is seeking a Tier II Support Technician to provide advanced technical support to end users. This role focuses… more
- Motion Recruitment Partners (Norcross, GA)
- …6 months **Required Skills & Experience** + 4 years of experience in a help desk /call center. + College Degree or equivalent work experience required. + ... certified (customer service, support center analyst, or desktop support technician ) and ITIL Foundations certification is a plus. **What...in the Service Now Knowledgebase, the agent will seek help from Support Analyst II and/or the… more