- Warner Bros. Discovery (Atlanta, GA)
- …are supported, here you are celebrated, here you can thrive. **Your New Role ** The Lead , Service Level Management will play a pivotal role within the ... managers, service architects, and external suppliers. The Lead , Service Level Management will...+ Participate in the design, implementation, and evolution of SLA and OLA frameworks that deliver consistent, timely, and… more
- Amazon (Atlanta, GA)
- …will need to be aware of operations metrics like productivity, quality and service level agreement ( SLA ). The content lead will be measured on compliance ... Amazon - Middle Mile is seeking a Digital Content Lead to assist with creating engaging content to drive...to these metrics, SLA requirements, QA guidelines, team and personal goals. *… more
- Capgemini (Atlanta, GA)
- Platform Solution Architect - Enterprise Service Management (ESM) Choosing Capgemini means choosing a company where you will be empowered to shape your career in the ... Description** **What do you need to start?** An experienced Service Integration SME/Architect/Solutions architect/Consultant with proven thought leadership in… more
- Oracle (Atlanta, GA)
- …experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner ... Product Support, aligned with Oracle's cloud and enterprise business objectives. + Lead and scale global technical support teams, fostering a high-performance and… more
- Verint Systems, Inc. (Atlanta, GA)
- …strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA , OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install ... OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors)...expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM… more
- C&W Services (Atlanta, GA)
- …consistent, accurate, and timely service in alignment with contractual Service Level Agreements (SLAs) and client expectations. **Job Description** ... as the key contact for questions or escalations related to client or subcontractor service issues. *Escalate any potential risks to SLA or client satisfaction to… more
- Cardinal Health (Atlanta, GA)
- …L2/L3 resourcing and system issues and drive resolution + **Financial Management** + Lead budget and forecast consolidation for outsourced service fees + ... on financial performance + **Performance Management** + Track and consolidate service performance data ( SLA compliance, financial variance, backlog, customer… more
- BJs Wholesale Club (East Point, GA)
- …and weekly OMNI reporting. + Required to meet OMNI productivity expectations regarding service level agreements ( SLA "s), performance metrics and goals + ... up and accountability. Team Members: + Teach, coach and lead through the club level training process....a high level of urgency to ensure service level agreements are met. Ensures operational… more
- Truist (Atlanta, GA)
- …experience in software engineering, with a strong track record of enterprise-scale service delivery in production environments. + Expert- level proficiency in ... We are seeking a seasoned and hands-on Senior Software Engineer to lead the design and implementation of enterprise-grade microservices and platform capabilities… more
- Datavant (Atlanta, GA)
- …including SLA governance, contract considerations, and operational reviews. + Lead major technical initiatives such as OS upgrades, security hardening programs, ... of ITSM tooling, including workflow automation, integration expansion, reporting maturity, and self- service capability development. + Build, mentor, and lead a… more