- Emory Healthcare/Emory University (Atlanta, GA)
- …as assigned. MINIMUM QUALIFICATIONS: + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, ... to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major...staff. + Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets to IT … more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (Atlanta, GA)
- **Overview** This position is contingent upon contract award. GovCIO is currently hiring for Service Desk Director for one of our proposals. This position will ... members and line managers. Generally reports to a Program Manager . + Manages the direction of a project through...public trust + 5+ years of experience in a service desk + 5+ years of management… more
- ChenMed (East Point, GA)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- AireSpring (Atlanta, GA)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...Program". Position Overview We are seeking a highly technical Manager of Information Technology ( IT ) to lead… more
- GovCIO (Atlanta, GA)
- …The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts....records of incidents and solutions. + Coordinate with other IT teams for escalated issues. + Monitor service… more
- ITW (Kennesaw, GA)
- …is critical in providing day-to-day technical support, ensuring smooth operations during IT Manager absences, and assisting with enterprise initiatives. ITW CCE ... + Assist with ERP migration and other enterprise projects + Ensure coverage during IT Manager absences + Document and improve IT processes **Qualifications**… more
- Aveanna Healthcare (Atlanta, GA)
- …managing a team. At least 3 years previous technical support experience, providing 1st tier Service Desk or 2nd tier IT Support in a professional ... also be responsible for managing the outsourced tier 1 Service Desk team and processes. It demands...service at the highest of levels. A top-notch manager should display excellent interpersonal skills to build quality… more
- State of Georgia (Fulton County, GA)
- …local government entities. IT infrastructure services encompass mainframes, servers, service desk , end user computing, disaster recovery and security. ... Customer Success Manager 1 (GTA) Georgia - Fulton - Atlanta...in technology organizations, including at least 3 years in IT service delivery or in a customer/business… more
- Marriott (Atlanta, GA)
- …and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or ... or related major; 4 years' experience in the guest services, front desk , housekeeping, sales and marketing, management operations, or related professional area. OR… more
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