- Ortho Sport and Spine Physicians (Atlanta, GA)
- Job Title: Retention Specialist - Call Center Location: Dupree Department: Customer Service/Retention Reports To: Call Center Leader Position Summary: We ... are seeking a dedicated and customer-focused Retention Specialist to join our Call Center team. In this role, you will be responsible for engaging with customers… more
- Belle (Atlanta, GA)
- …Healthcare. Join us if our cause inspires you! About this Role Belle is looking for a Sales Call Center Agent to join our team and play a key role in ... their feet, contributing to over $38 billion in avoidable medical costs each year. Belle trains and deploys a...handle objections effectively. + Comfortable using CRM systems and call center software. + Bilingual (Preferred): Spanish… more
- Aaron's Inc (Atlanta, GA)
- …, you will play a critical role in our fast-paced, goal-oriented virtual call center . This work-from-home position focuses on providing excellent customer ... **Customer Retention Agent (Virtual: Open to Bilingual English/Spanish)** The salary...years of phone experience in a customer service or call center environment (preferred) + Collections experience… more
- Concentrix (Atlanta, GA)
- …or data delivery processes to external and/or internal systems and recipientsUnderstanding of Call Center business and operations is a plus. Ability to follow ... solution:.IVR and/or channel flow scripts: eg chat, email.CRMs.Telecommunications.Skill-based routing.Outbound campaigns. Agent scripting.Workforce management.Quality Management.ReportsUnderstanding of Contact Center … more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- CenterWell (Duluth, GA)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …connectivity to Delta and Tenant applications across multiple critical data center infrastructures. + IT support for firewall hardware and software maintenance ... infrastructure planning, preventative maintenance, and break/fix services in data center critical infrastructure. + IT support of Enterprise Remote Access… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... to Customs Brokers to secure customs and PGA release. + Respond to Broker/ Agent requests for information to ensure compliance and secure timely goods release. +… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more