• Tier 3 Technical

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …. + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Courtroom Technology Specialist

    US Courts (Atlanta, GA)
    …coordination, and vendor oversight. Ensure reliable day-to-day operation of courtroom technologies; provide Tier 3 technical support and troubleshooting ... Atlanta Division, has an opening for a courtroom technology specialist to support and lead the design, implementation, and maintenance of courtroom audio-visual (AV)… more
    US Courts (12/13/25)
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  • Tier 2 Technical Support

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    The Tier 2 Technical Support Operations...research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National.... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Customer Supportability Manager ( Tier 2)

    Intuit (Atlanta, GA)
    …that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join ... and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product...**5+ years of leadership experience** , with at least 3 years managing high-performing technical teams. +… more
    Intuit (11/15/25)
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  • Advanced Technical IT Support

    Waystar (Atlanta, GA)
    … Services Engineering team **WHAT YOU'LL NEED** + Provides white-glove technical support for executive leadership, including proactive device management, ... Services Engineer to join our team. The Advanced Technical IT Support Engineer is responsible for...YOU'LL DO** + Provides Tier 1 and Tier 2 end user hardware and software support more
    Waystar (10/21/25)
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  • Stars Technology Business Intelligence Lead…

    Humana (Atlanta, GA)
    …in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical systems. ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
    Humana (12/11/25)
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  • Video Management System (VMS) Technical

    M. C. Dean (Atlanta, GA)
    …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming ... analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists Using… more
    M. C. Dean (11/26/25)
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  • Senior Technical Analyst - Support

    Oracle (Atlanta, GA)
    …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
    Oracle (11/25/25)
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  • Technical Manager - Network and Edge…

    Optiv (Atlanta, GA)
    …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... The Technical Manager for Network and Edge Security is...technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead… more
    Optiv (11/07/25)
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  • Director, Technical Program Management…

    Capital One (Atlanta, GA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Technical Program Management - Capital One Software (Remote)...these same needs going forward. We are seeking top tier talent to join our pioneering team and propel… more
    Capital One (12/13/25)
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