• Analyst , Contact Center

    T. Rowe Price (Owings Mills, MD)
    …role with the firm responsible for executing trading for Retirement Advisory Service and ActivePlus Portfolios, which include, tactical shifts, implementation of new ... accounts, portfolio rebalancing, client-driven requests, and model changes. The individual will utilize technical and operational knowledge to execute investment strategies across client accounts. This also includes oversight of new account opening process… more
    T. Rowe Price (10/16/25)
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  • Cloud Contact Center Analyst

    Leidos (Baltimore, MD)
    …and scheduling. This role is crucial in ensuring the smooth operation of cloud-based contact center services , driving both agent performance and customer ... **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be... functions. Proven ability to support and implement call center services effectively. Familiarity with leading call… more
    Leidos (08/10/25)
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  • Distribution Center Outbound Analyst

    HP Inc. (Annapolis, MD)
    …Fulltime onsite Hagerstown, MD **Role Summary** The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, ... packing, and shipping in line with HP's quality and service standards. + Lead and support process improvement initiatives...performance drifts. + Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and… more
    HP Inc. (10/09/25)
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  • Program Analyst

    UIC Government Services and the Bowhead Family of Companies (Patuxent River, MD)
    …contractor Field Service Representatives (FSRs) supporting the Close Range ISR Services . Act as focal point for contractor FSRs for processing documentation and ... **Overview** Bowhead is seeking a driven **Program Analyst ** to join our team and make an...Service Representatives (FSRs) for deployment at Deployment Processing Center (DPC) Camp Pendleton CA and Camp LeJeune NC.… more
    UIC Government Services and the Bowhead Family of Companies (09/19/25)
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  • Customer Service Quality Policy…

    ASM Research, An Accenture Federal Services Company (Annapolis, MD)
    …experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery/ Contact Center environment. **Other Job Specific Skills** + ... of the quality monitoring program and quality assurance escalations for Service Delivery/ Contact Centers. Creates, reviews, and finalizes quality documentation… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Service Desk Analyst

    TEKsystems (Owings Mills, MD)
    We are seeking a customer-focused and technically skilled IT Service Desk Analyst to join our fast-paced support team. In this role, you will serve as the first ... point of contact for end users, providing remote technical assistance and...Required Experience: + 1-2 years of experience in a Service Desk or IT call center environment.… more
    TEKsystems (10/08/25)
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  • Service Desk Analyst

    TEKsystems (Halethorpe, MD)
    We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end users ... ServiceNow, Ivanti) to log, track, and resolve incidents and service requests. + Escalate unresolved issues to appropriate teams...years of experience in a help desk or call center environment. + Experience using ITSM/ticketing tools such as… more
    TEKsystems (10/08/25)
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  • Sr. Grants & Contracts Analyst - #Staff

    Johns Hopkins University (Columbia, MD)
    …activities related to complex sponsored projects. The Sr. Grants and Contracts Analyst will provide dedicated professional level sponsored funds management for more ... position offers guidance and learning support to the Budget Analyst and Budget Specialist within the department. **Types of...+ Partner with and act as final point of contact with departmental faculty and/or budgetary staff and the… more
    Johns Hopkins University (09/12/25)
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  • Logistics Analyst

    Noblis (Annapolis, MD)
    Responsibilities Noblis MSD is seeking a Navy Logistics Analyst to support our Navy customers and enginering support being done out of the Philadelphia Navy Yard. ... to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation,… more
    Noblis (10/18/25)
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  • Analyst , Client Analytics

    Evolent (Annapolis, MD)
    …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** ** Analyst , Client Analytics** Integrate and analyze claims and enrollment data from multiple ... + Working on an operational analytics team supporting Evolent's clinical services (ie, specialty care, utilization management, care management, appeals & grievances)… more
    Evolent (10/15/25)
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