- Coinbase (Annapolis, MD)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Annapolis, MD)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager, CX Consumer Analytics to lead a team of ... skills with the ability to distill complex technical concepts for non- technical stakeholders. * Familiarity with CX operational domains (contact centers,… more
- Coinbase (Annapolis, MD)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Annapolis, MD)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Bristol Myers Squibb (Glen Burnie, MD)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific manner. This role… more
- EMCOR Group (Baltimore, MD)
- **Description** **Job Title: Senior Estimator (Mechanical)** **Report to: Vice President, Preconstruction** **Location: Baltimore, MD 21227** **Shift / Hours: ... sports stadiums, convention centers, hotels, and research laboratories. The Senior Estimator is responsible for establishing and maintaining estimating systems… more
- Coinbase (Annapolis, MD)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
- Coinbase (Annapolis, MD)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
- Marriott (Bethesda, MD)
- …through orchestrating initiatives across many different disciplines (Loyalty, CX , Digital, Technology, Analytics, Global Operations, Marketing, Brand, Revenue ... leverage exceptional leadership, strategic vision, innovation, analytics, business acumen, technical understanding, and project management skills to organize, influence,… more
- M. C. Dean (Baltimore, MD)
- …MEP (Mechanical, Electrical, and Plumbing) infrastructure while acting as the technical authority for on-site electrical operations related to a large-scale mission ... limited to being responsible for the electrical energy isolation program management at the site for MEP energy. Accountability...turned over spaces) for operation oversight + Coordinate with Cx Lead on the Commissioning Team daily operations. +… more
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