• Call Center Operations

    Teleperformance USA (MD)
    …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
    Teleperformance USA (09/25/25)
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  • Remote Medicaid Call Center

    CVS Health (MD)
    …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations . **Preferred Qualifications** - 2 ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
    CVS Health (09/30/25)
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  • Supervisor Employee Services Contact…

    Ryder System (Annapolis, MD)
    …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
    Ryder System (09/24/25)
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  • Customer Service Advisor - Call

    Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
    Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeStandard Functional CategoryCustomer Service ... TemporaryRegular Position End Date (if temporary) Work Schedule Schedule based on scheduling: Call Center operates Monday-Friday 8:00 am to 5:00 pm, with… more
    Washington Suburban Sanitary Commission (WSSC) (09/26/25)
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  • Operations Supervisor (Remote)

    CareFirst (Baltimore, MD)
    …services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations . Reviews and resolves complex ... Mandates and/or Audits **Knowledge, Skills and Abilities (KSAs)** + Knowledge of call center operations , claims and/or enrollment and billing and work flows.… more
    CareFirst (09/27/25)
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  • Site Supervisor

    Amentum (Baltimore, MD)
    …location. + 2-3 years of relevant experience such as customer service, administrative support or call center with at least 1 year of experience in a supervisory ... + Maintains close coordination with the Regional Managers and Operations Coordinator. + Maintains a professional and cooperative relationship...Center . + All requirements will have the Site Supervisor standing or walking 70% to 75% of each… more
    Amentum (10/03/25)
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  • Dispatch Supervisor Assistant

    Transdev (New Carrollton, MD)
    …request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor with administrative tasks and customer… more
    Transdev (07/10/25)
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  • Biometric (Fingerprinting) Technician -…

    Amentum (Wheaton, MD)
    …assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations . Amentum provides all required job training ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...interior and exterior) reporting any concerns to the Site Supervisor to manage. + Assist the Site Supervisor more
    Amentum (09/09/25)
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  • Reservations Supervisor

    Transdev (New Carrollton, MD)
    …Skills, and Knowledge Preferred + Minimum of 2 years of customer service and call center experience, with a preference for experience in an administrative or ... Reservations Supervisor Transdev is looking for a Reservations Manager...Reservations Manager and Lead Reservationists, ensuring alignment in reservations operations and addressing immediate customer-facing issues. Act as a… more
    Transdev (08/20/25)
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  • Supervisor , Customer Service Management

    Cardinal Health (Annapolis, MD)
    …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
    Cardinal Health (09/26/25)
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