- Teleperformance USA (MD)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- CVS Health (MD)
- …**Required Qualifications** - Demonstrated leadership abilities. - Experience with inbound call center operations . **Preferred Qualifications** - 2 ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Ryder System (Annapolis, MD)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeStandard Functional CategoryCustomer Service ... TemporaryRegular Position End Date (if temporary) Work Schedule Schedule based on scheduling: Call Center operates Monday-Friday 8:00 am to 5:00 pm, with… more
- CareFirst (Baltimore, MD)
- …services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations . Reviews and resolves complex ... Mandates and/or Audits **Knowledge, Skills and Abilities (KSAs)** + Knowledge of call center operations , claims and/or enrollment and billing and work flows.… more
- Amentum (Baltimore, MD)
- …location. + 2-3 years of relevant experience such as customer service, administrative support or call center with at least 1 year of experience in a supervisory ... + Maintains close coordination with the Regional Managers and Operations Coordinator. + Maintains a professional and cooperative relationship...Center . + All requirements will have the Site Supervisor standing or walking 70% to 75% of each… more
- Transdev (New Carrollton, MD)
- …request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor with administrative tasks and customer… more
- Amentum (Wheaton, MD)
- …assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations . Amentum provides all required job training ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...interior and exterior) reporting any concerns to the Site Supervisor to manage. + Assist the Site Supervisor… more
- Transdev (New Carrollton, MD)
- …Skills, and Knowledge Preferred + Minimum of 2 years of customer service and call center experience, with a preference for experience in an administrative or ... Reservations Supervisor Transdev is looking for a Reservations Manager...Reservations Manager and Lead Reservationists, ensuring alignment in reservations operations and addressing immediate customer-facing issues. Act as a… more
- Cardinal Health (Annapolis, MD)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
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