- American Pest (Fulton, MD)
- …based on how well it treats its customers so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of ... in business with us in 2025! *This is a Hybrid role with work from home and at least 2...American Pest. That call center needs to be staffed with the… more
- Robert Half Office Team (Middle River, MD)
- Description Are you an experienced Call Center Representative looking for a fulfilling career opportunity with room for growth? Join a dynamic organization ... opportunity offers stability, career progression, and the potential for hybrid work after permanent placement! Key Responsibilities: + Provide...Minimum of 1 year of experience working in a call center or customer service environment. +… more
- Maryland Department of Transportation (Allegany County, MD)
- Contact Center Representative (Customer Agent I) Salary $22,797.50 - $35,076.00 Annually Location Allegany County Job Type Part Time Remote Employment ... Flexible/ Hybrid Job Number 4863-MVA-ContactCenter-08/25 Department Motor Vehicle Administration Opening...Eastern + Description + Benefits + Questions Description Contact Center Representative (Customer Agent I) (Grade 10)… more
- TEKsystems (Columbia, MD)
- The Call Center Representative is a key member of the back-office support team for our Automated Traffic Safety Enforcement program. The ideal candidate will ... experience with a minimum of 1 year of inbound call center experience in a fast-paced environment....Vacation or Sick Leave) Workplace Type This is a hybrid position in Columbia,MD. Application Deadline This position is… more
- Brivo (Bethesda, MD)
- …management system Qualifications + 3+ years of experience in a technical support call center supporting hardware/firmware and UI applications + Fluency in ... Summary The Technical Support Representative interacts with Brivo's customers to handle Tier...This is a US-based (Bethesda, MD or Lehi, UT) hybrid position; the shift is Monday through Friday from… more
- TekSynap (Fort Detrick, MD)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... desk metrics, including average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates. + Implement and maintain… more
- General Motors (Annapolis, MD)
- **Job Description** ** Hybrid :** Reporting to a specific location where work needs to be performed / collaboration should happen (regardless this location is within a ... where a candidate lives (some employees may end up hybrid who live more than 50 miles away but...candidate is expected to report to **GM Global Technical Center , or** **Sunnyvale Technical Center ** or **Austin… more
- TekSynap (Fort Detrick, MD)
- …teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution (FCR). + Assist in ... PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the...MD, the Pentagon, Hampton Roads, VA, and the Mark Center in Alexandria, VA. + Type of environment: On… more