• Call Center Representative…

    TEKsystems (Annapolis, MD)
    …patient's insurance and eligibility to ensure accuracy. + Ensures first call resolution for all applicable calls. Escalates/routes appropriate calls/tasks to proper ... recipient(s) for resolution. + Communicates electronically with patients/customers via online portal or other Company communication methods. + Checks and responds to work e-mail on a regular basis throughout the workday. + Participates in and complete all… more
    TEKsystems (05/22/25)
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  • Project Manager - Call Center…

    Ivyhill Technologies LLC (Bethesda, MD)
    …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
    Ivyhill Technologies LLC (03/11/25)
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  • Insurance Verification Representative…

    Surgery Care Affiliates (Easton, MD)
    …due on or before the date of service as applicable + The Insurance Verifier will call each patient as part of center compliance with CMS Conditions for Coverage ... fee schedule. + Contact the patient and communicate the center financial policy Qualifications + Bachelor's degree preferred but...able to work in a high production environment + Healthcare experience a must + Local or within driving… more
    Surgery Care Affiliates (04/08/25)
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  • Representative II, Customer Care

    Cardinal Health (Annapolis, MD)
    …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
    Cardinal Health (05/15/25)
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  • Customer Service Representative

    Allegion (Baltimore, MD)
    …methods and systems to increase the accuracy, efficiency, and responsiveness of the Customer Call Center . + Provide back-up support to other group members in the ... the most engaged workplace cultures in the world._ **Customer Service Representative - Stanley Access Technologies, Remote Full Time** **Shift: Monday - Friday… more
    Allegion (05/22/25)
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  • Customer Service Representative

    CAI (Annapolis, MD)
    …certifications in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
    CAI (05/02/25)
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  • Pharmacy Claims Representative

    Humana (Annapolis, MD)
    …Obtain all necessary information for facilities and their related pharmacies * Assist the Call Center management team with projects to enhance the workflow and ... put health first** Job Description Summary The Pharmacy Claims Representative assists local pharmacies with claims adjudication to support...success of the Call Center * Assist Customer Service team… more
    Humana (05/23/25)
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  • Associate Customer Service Representative

    Highmark Health (Annapolis, MD)
    …Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - center ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
    Highmark Health (05/21/25)
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  • Financial Counseling Representative I

    R1 RCM (Baltimore, MD)
    …**Required Skills:** + High school diploma is required + At least one year of call center experience + Attention to detail + Strong customer service experience + ... by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our… more
    R1 RCM (05/22/25)
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  • Chinese Language Instructor - Part Time/On…

    CACI International (Annapolis Junction, MD)
    Chinese Language Instructor - Part Time/On Call Job Category: Language Services Time Type: Part time Minimum Clearance Required to Start: NACI Employee Type: ... Part-Time On- Call Percentage of Travel Required: None Type of Travel:...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more
    CACI International (03/17/25)
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