- ERP International (Laurel, MD)
- …strategic goals. The Chief Growth Officer will champion exemplary employee, customer and strategic partner relations which promote value-based engagement and growth. ... core capabilities to ensure the firm is ahead of customer demands. The CGO is expected to retain an...CGO is a key member of the senior leadership team and will report directly to the Co-Founder and… more
- Coinbase (Annapolis, MD)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Annapolis, MD)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Sunrise Senior Living (Pikesville, MD)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... Principles of Service. + Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating in the team… more
- Lowe's (Hagerstown, MD)
- **Your Impact at Lowe's** Within our warehouse team , you play a key role in making sure our products are accurately received, organized, and shipped. As part of a ... team dedicated to delivering excellence in supply chain operations, your work directly affects our success in achieving our mission. **How We Support You** As an… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Establish KPIs and performance metrics to measure the success of service alliances. + Monitor partner performance and… more
- Hologic (Baltimore, MD)
- …functions. + Demonstrate the willingness to delegate goals, monitor progress, and drive team -oriented success . + Develop and maintain a pipeline of prospects. + ... management and guidance of all Strategic Sales and Client Success activities for Hologic Breast and Skeletal Health. This...value propositions to target the market. + Simplify the customer experience and create a "high touch" concierge… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Annapolis, MD)
- …+ Support training and change management efforts to drive platform adoption and customer success . **Behaviors and Competencies** + Business Acumen: Can analyze ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Annapolis, MD)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
