- Pearl Interactive Network (Annapolis, MD)
- …more than just another job. Be the voice that makes a difference! The **Bilingual** ** Contact Center Agent ** is responsible for answering inbound calls to ... **Pearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future… more
- Cognizant (Annapolis, MD)
- …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
- Kyndryl (Annapolis, MD)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Leidos (Baltimore, MD)
- …and scheduling. This role is crucial in ensuring the smooth operation of cloud-based contact center services, driving both agent performance and customer ... **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization… more
- Parexel (Baltimore, MD)
- **Work Location** : onsite in Baltimore, MD At Parexel, the **Call Center Agent ** is a business crucial role in ensuring panels of volunteers for clinical ... potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system) + Scheduling screening… more
- Nordstrom (Upper Marlboro, MD)
- Job Description SC Asset Protection Agent The Supply Chain Asset Protection Agent will be responsible for supporting all loss prevention, safety and security ... requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at… more
- Veterans Affairs, Veterans Health Administration (Baltimore, MD)
- …This position is organizationally located in the Prosthetic Service within the Medical Center . The incumbent will work under the supervision of the Chief Prosthetics ... Agent . The incumbent receives and analyzes Prosthetic Consults, and...services and home medical equipment from physicians, therapists, medical center personnel, patients or their representatives. Responsibilities This position… more
- Anywhere Real Estate (Baltimore, MD)
- **National Affiliate Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape ... zone. **Who you are:** + Phone friendly, enthusiastically reaching out to contact prospective agents throughout the day, getting their attention and igniting their… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Facilities within the National Capital Region. Duties and Responsibilities + Perform as Lead Call Center Agent of a Team of Call Center Agents. Will ... all the duties and responsibilities listed of the Call Center Agent position. + Monitor the patient...reports through the CMS, DPA system and the AVAYA Contact Recorder. + Review and analyze complex health care… more