- RTX Corporation (Annapolis, MD)
- …customer support systems using ServiceNow, and we're looking for a Principal Specialist in Customer Data Management to be at the heart of this ... You Will Do** + Be the go-to expert for customer and business data within our ServiceNow...and services, while developing hands-on expertise with ServiceNow administration, data management , and digital transformation best practices.… more
- Precise Systems, Inc. (Lexington Park, MD)
- … and the Precise solution. We are currently seeking We are currently seeking a Data Management Analyst, Senior to support our Patuxent River, MD customer ... to aircraft and product programs. Applies government-instituted processes for documentation, and data management . The PMA-261 DM Analyst is responsible for the… more
- Humana (Annapolis, MD)
- … input and translating it into clear business requirements that align with customer needs and objectives + Proficient with data visualization tools, such ... Partner with actuarial, financial, and clinical teams to align on data definitions, methodologies, and reporting. Identify cost drivers, utilization patterns, and… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Performs analysis of COD borrower data integrity situations identified by Customer . + Demonstrates enhanced service skills in identifying core customer ... up and resolution as requested. + Researches and analyzes customer service issues to provide information and... to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling,… more
- Suburban Propane (Waldorf, MD)
- **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service , ... retention and new customer acquisition. As a Customer Service Representative, you will serve as...relationships with all customers + Provide high levels of customer account management by properly setting up… more
- Perdue Farms, Inc. (Salisbury, MD)
- …years' experience working as an information technology professional. + Knowledge of customer service practices, support methodologies and best practices. + ... custom reports as requested and agreed upon by the Service One Management team. Make recommendations to...required and provide backup to all positions as needed ( Service One customer support techs and IT… more
- CVS Health (Annapolis, MD)
- …Summary** We are currently recruiting top talent for our Center of Excellence Customer Service group. Responsibilities below include, but not limited to: - ... Customer Service Representative is the face of...preparation of complaint trend reports. -Assists in compiling claim data for customer audits. -Determines medical necessity,… more
- The Hertz Corporation (Annapolis, MD)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we...repeat rentals and Net Promoter Score + Building a data -driven feedback loop to prioritize fixes that matter most… more
- Ricoh Americas Corporation (Towson, MD)
- **Job Title: Area Customer Service Coordinator** Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring ... Office suite and other computer operations. + Demonstrated with prior experience in customer service or related fields. + Commitment to personal growth and… more
- ITW (Easton, MD)
- …+ Bachelor's degree in related field or equivalent work experience + 3-5 years of customer service management experience including inside sales support in a ... a fast-paced environment. + Detailed-oriented with strong technical and customer service skills. + Ability to demonstrate...objectives. + Must be able to collect and interpret customer data for the purposes of documenting… more
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