- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Nelnet (Annapolis, MD)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Michaels (Columbia, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-COLUMBIA, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Acxiom (Annapolis, MD)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Ricoh Americas Corporation (Baltimore, MD)
- …Delivery customers in hospitality, concierge, and Ricoh Workplace Services. The Hospitality, Customer Experience Manager supervises day-to-day operations of ... delivery of hospitality, concierge, and Ricoh Workplace Services. High degree of customer interface. This position serves as a representative of both Ricoh culture… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Marriott (Bethesda, MD)
- …product, analytics, design, and engineering, with a direct impact on customer experience and revenue performance. The Senior Manager , CRO will be responsible ... maximizes customer engagement, booking conversion, and performance. The Senior Manager , CRO will define and manage the product experimentation roadmap from… more
- JB Hunt Transport (Upper Marlboro, MD)
- …Bachelors: Transportation Logistics, GED (Required), High School (Required) **Work Experience :** Business Administration, Customer Service/Account Manager , ... **Job Title:** Manager Trainee, January 2026 Start **Department:** Supply Chain...administration, account management, or related field, and/or equivalent military experience + Willing to travel to account, customer… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions to complex problems ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Relationships,Leadership,Service Delivery ** Experience :** 5 + years...as a Customer Facing Technical Manager at GDIT. Here,… more
- Aaron's Inc (Forestville, MD)
- ** Customer Accounts Manager ** The salary range for this role is $17.75 to $18.50 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
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