- Michaels (Prince Frederick, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Prince Frederick, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- The Hertz Corporation (Hanover, MD)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.18 ... CodeN/A Job Description Summary Organization NameCustomer Care Reports toDirector, Customer Service Full or Part TimeFull Time...experience in billing and collections + 3+ years' experience managing a large Customer Service team… more
- Stanley Black and Decker (Towson, MD)
- …of supply. + Lead cross-functional projects to enhance supply chain processes and customer experience . + Collaborate with sales, operations, and logistics teams ... ** Customer Supply Chain Manager -Hybrid** **Valley...Administration, Logistics, or related field. + 5+ years of experience in supply chain management, customer service,… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The ... a hard-working team member with goals to improve overall customer retention, and support experience we provide...improving team processes + Capable of working effectively as part of a team, but also taking independent initiative… more
- ISC2 (Annapolis, MD)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more