- Nelnet (Annapolis, MD)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Annapolis, MD)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Microsoft Corporation (Baltimore, MD)
- …(AI), or related field AND 2+ years experience in technology industry, cloud, technical support , and/or customer experience engineering OR equivalent ... technical problems? Do you take pride in enhancing customer experience through innovation? If the answer...you are the primary engineering contact accountable for your customer 's support experience on Azure.… more
- Microsoft Corporation (Baltimore, MD)
- …(AI), or related field AND 4+ years experience in technology industry, cloud, technical support , and/or customer experience engineering OR equivalent ... technical problems? Do you take pride in enhancing customer experience through innovation? If the answer...you are the primary engineering contact accountable for your customer 's support experience on Azure.… more
- Confluent (Annapolis, MD)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Confluent (Annapolis, MD)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions to complex problems ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Relationships,Leadership,Service Delivery ** Experience :** 5 + years...as a Customer Facing Technical Manager at GDIT. Here,… more
- Vontier (Elkridge, MD)
- …+ Customer Service focused, detailed orientated with an ability to multi-task. + Experience providing customer support in a service or product sales ... and RMA handling. + Create and update order documentation in Salesforce, logging customer feedback and resolutions. + Provide order support across departments,… more
- Vontier (Elkridge, MD)
- …devices and software solutions to the North American car wash industry. The Technical Support Representative is responsible for providing technical ... of innovation and commitment to excellence. **JOB PURPOSE:** We are looking for a Technical Support Representative that will be the liaison between our company… more
- ITW (Baltimore, MD)
- …functions. **Education and Work Experience ** + Bachelor's degree in Engineering, Technical Support , or a related field, or equivalent experience . ... **Job Description:** The Technical Support Supervisor position is responsible...including user manuals, service bulletins, and troubleshooting guides. + Experience in manufacturing, engineering, or customer service… more
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