- Piedmont Airlines (Salisbury, MD)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Zoom (Annapolis, MD)
- …resources as and when necessary + Conduct discovery meetings and deeply explore the customer next generation virtual agent /AI use cases + Meet or exceed ZVA ... You will work closely with the sales and other cross functional teams to help our customers design for...with a strong understanding of the sales process and customer journey. + Familiarity with virtual agent … more
- Wolters Kluwer (Hagerstown, MD)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...metrics to identify areas for improvement. + Collaborate with cross -functional teams to enhance customer satisfaction. +… more
- Montage Marketing Group (MD)
- …to maintain strong service quality. + Act as the main escalation agent for challenging customer inquiries. + Hold support desk agents accountable for ... Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for...Trouble shoot ServiceNow system issues, minimizing system and support agent down time. Customer Support Excellence +… more
- Anywhere Real Estate (Baltimore, MD)
- …+ A customer -centric approach with a focus on delivering high-quality service + Planning and organization skills; ability to multi-task in a fast-paced ... ** Customer Experience Concierge / Inside Sales (Remote)** The...Concierge** role. This role is responsible for providing exceptional service to our client's customers by answering questions, resolving… more
- Anywhere Real Estate (Baltimore, MD)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... parties involved in the listing and transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- Raymond James Financial, Inc. (Annapolis, MD)
- …questions or concerns. + Handle stressful situations and provide a high level of customer service in a calm and professional manner. + Analyze problems and ... and as part of a cohesive team. + Provide a high level of customer service . **Education/Previous Experience** + High School Diploma or equivalent and one… more
- Huntington National Bank (Hagerstown, MD)
- …and creating a roadmap for leveraging new technologies to enhance our service offerings. This role requires a deep understanding of emerging technologies and ... and Agentic AI. T his individual will prototype transformative AI solutions, architect agent -based systems, and drive the exploration of the art of the possible to… more
- DoorDash (Baltimore, MD)
- …pivot tables. + You have 3+ years' experience: In Operations, Warehouse Logistics, Customer Service , Retail Management, Fulfillment, or related field + You have ... for the team. You'll serve as a leading change agent for your site, helping your team to navigate...growth projects. You'll tackle onsite escalations, including coordination with cross -functional partners. + Operate: With your thumb on the… more
- OneMain Financial (Baltimore, MD)
- …Product Management, and our proprietary communications hub (Communications Platform as a Service - CPAAS) platform, you will own the execution of the Contact ... manage one or more agile development teams of 10+ individuals within Customer Communications Technology Lane. + Collaborate on and influence cross -organization… more
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