• Capital One (Salisbury, MD)
    …outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. ... over 50,000 Capital One associates by developing advanced technologies and customer -focused solutions. The newly established Portfolio Operations team, a critical… more
    Talent (10/27/25)
    - Related Jobs

  • Customer Service Agent…

    Piedmont Airlines (Salisbury, MD)
    …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
    Piedmont Airlines (10/24/25)
    - Related Jobs

  • Asset Protection - Agent - The Mall in

    Nordstrom (Columbia, MD)
    …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
    Nordstrom (10/28/25)
    - Related Jobs

  • Engineering Manager - EAA

    Coinbase (Annapolis, MD)
    …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... at Coinbase in supporting Coinbase's goals of improving security, customer service , and cost. You will be...doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
    Coinbase (09/27/25)
    - Related Jobs

  • Client Experience Specialist - Pacific time US…

    Anywhere Real Estate (Baltimore, MD)
    …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
    Anywhere Real Estate (10/24/25)
    - Related Jobs

  • Manager - Platform Engineering (ServiceNow)

    OneMain Financial (Baltimore, MD)
    …assignments . Build and maintain the Employee Center experience, unifying cross -departmental services under a branded, personalized self- service experience . ... and engineering teams with a governed, extensible platform for business service modeling, data normalization, and shared system-of-record usage . Support reference… more
    OneMain Financial (09/25/25)
    - Related Jobs

  • Senior Reporting and Analytics Lead

    Cayuse Holdings (Annapolis, MD)
    …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
    Cayuse Holdings (10/22/25)
    - Related Jobs

  • Senior CCaaS/UCaaS Engineer

    Datavant (Annapolis, MD)
    …CCaaS and UCaaS environments to support Datavant's vision of intelligent, self- service -driven customer interactions. You will collaborate across engineering, ... solutions that put AI at the core of the agent and customer experience. **What You Will...enable seamless data flow across systems. + Collaborate with cross -functional teams to deliver omnichannel solutions with a focus… more
    Datavant (10/24/25)
    - Related Jobs

  • Contact Center Engineer

    Navient (Annapolis, MD)
    …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
    Navient (09/19/25)
    - Related Jobs

  • Sr PM - Internal Tools & Enablement

    Navient (Annapolis, MD)
    …to Earnest's long-term investment in building a unified, scalable infrastructure for customer engagement, lead management, and agent enablement. This is an ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
    Navient (10/17/25)
    - Related Jobs