• Customer Service Analyst

    Pearson (Annapolis, MD)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (10/02/25)
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  • Customer Service Specialist…

    ASM Research, An Accenture Federal Services Company (Annapolis, MD)
    …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... + High School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job Specific Skills** + Excellent customer … more
    ASM Research, An Accenture Federal Services Company (07/20/25)
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  • Business Process Analyst 3

    Huntington Ingalls Industries (Annapolis Junction, MD)
    …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
    Huntington Ingalls Industries (09/10/25)
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  • Bilingual Service Desk Analyst…

    CAI (Annapolis, MD)
    …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Bilingual Service Desk Analyst (German/English) **Req number:**...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
    CAI (09/20/25)
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  • Principal Customer & Marketing Insights…

    Prime Therapeutics (Annapolis, MD)
    …It fuels our passion and drives every decision we make. **Job Posting Title** Principal Customer & Marketing Insights Analyst (Voice of Customer ) - Remote ... Description** The Principal Customer & Marketing Insights Analyst is a subject matter expert (SME) who consults...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
    Prime Therapeutics (10/01/25)
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  • Service Desk Analyst - SME (Team…

    GovCIO (Annapolis, MD)
    **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors ...lead monitors service delivery activities to ensure service level agreements are met and improve customer… more
    GovCIO (09/20/25)
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  • Sr. Customer Insights Analyst

    The Hertz Corporation (Annapolis, MD)
    …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
    The Hertz Corporation (09/20/25)
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  • Service Desk Analyst

    BigBear.ai (Columbia, MD)
    …+ 4+years of experience + Clearance: TS/SCI w Poly + Excellent interpersonal and customer service skills to provide effective and courteous support to end-users ... Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical...and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports a high visibility project… more
    BigBear.ai (08/01/25)
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  • SIGINT Analyst (Technical Targeting Officer…

    CACI International (Annapolis Junction, MD)
    …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
    CACI International (07/16/25)
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  • Information Service Technical…

    GovCIO (Annapolis, MD)
    **Overview** GovCIO is currently hiring a Information Service Technical Analyst to support our newly awarded customer contract. This position will be fully ... $44,400.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6703/information- service -technical- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6703_ **Category**… more
    GovCIO (09/16/25)
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