- Burlington (Rockville, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Zoom (Annapolis, MD)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- The ODP Corporation (Prince Frederick, MD)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... **Overview** At Office Depot, the Retail Team Lead is a part -time role providing...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Coinbase (Annapolis, MD)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Annapolis, MD)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- Link Solutions Inc (St. Mary's County, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking an IT Service Management (ITSM) Technical Lead to join our team at Patuxent River, ... + DoD Secret Clearance required + Non-remote (relocation incentive available) Our IT Service Management (ITSM) Technical Lead will serve as the technical … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- The Childrens Place (Towson, MD)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Towson, Maryland **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Coinbase (Annapolis, MD)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Annapolis, MD)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more