- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Terumo Medical Corporation (Elkton, MD)
- …and resolution of problems as well as research and respond to customer service or quality assurance inquiries while monitoring key performance indicators ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- Sr. Manager Infrastructure Quality Assurance Job ID: 250863 Location: MD-Metro Bldg New Carrollton Full/Part Time: Full-Time Posting Open-Close 10/01/2025 - ... Agency of the Year? WMATA's Department of Facilities is seeking a dynamic Senior Quality Assurance Manager to establish and lead enterprise-wide quality … more
- Koniag Government Services (Silver Spring, MD)
- **Koniag IT Systems, LLC, a** Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support **KITS** and our ... government customer in Silver Spring, MD. **This position requires the...Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the … more
- TreeHouse Foods, Inc. (Cambridge, MD)
- **Employee Type:** Full time **Location:** MD Cambridge **Job Type:** Quality **Job Posting Title:** Quality Assurance Supervisor **About Us** **:** ... wellness and employee assistance programs. **Job Description:** **_About the Role:_** As the site Quality Assurance Supervisor, you will oversee the Quality … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking a **_Custodial Quality Assurance and Training Specialist_** who will manage the Quality Assurance (QA) and Training Programs for Custodial ... + Research, pilot, and implement new custodial technologies to enhance service quality , efficiency, and data-driven decision-making. + Generate comprehensive… more
- Bob's Discount Furniture (Aberdeen, MD)
- Job TitleQuality Assurance Inspector Job OverviewThe Furniture Quality Assurance (QA) Inspector ensures that products manufactured by vendor partners meet ... equipment, materials, process or personnel and report findings to Quality Assurance Group. + Assist in the...Parts and Merchandising to enhance all business functions including Customer Service , Delivery and all aspects of… more
- CareFirst (Baltimore, MD)
- **Resp & Qualifications** **PURPOSE:** The Specialist, Quality Assurance I is responsible for examining and evaluating the accuracy of transactions in accordance ... Level:** High School Diploma or GED. **Experience:** 2 years progressive claims/ customer service /enrollment &/or billing auditing experience, preferably in… more
- Leidos (Columbia, MD)
- …the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program ... of Leidos has a career opportunity for a talented ** Quality Assurance Manager** to support a program...8 years of prior relevant experience. + Experience providing Quality Management with Software Development and IT Service… more
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