- Smiths Detection (Edgewood, MD)
- …current and future customer relationships including sales, marketing, customer service , and technical support . Ability to travel frequently and work ... a Key Account Manager, you will take full ownership of strategic customer relationships across US Federal Government agencies and major commercial clients, managing… more
- iCIMS (Annapolis, MD)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Greene Tweed (Denton, MD)
- …with existing customers while supporting new business opportunities. ** Technical Support & Application Guidance** - Interpret customer requirements and ... Technical Sales & Customer Engagement** ** Customer Relations & Sales Support ** - Serve...(or equivalent experience). - 6+ years of experience in technical sales, customer service , or… more
- RedZone Technologies (Annapolis, MD)
- …Architecture Design and manage RedZone’s internal knowledge architecture ( technical , operational, compliance) Define documentation standards, templates, taxonomy, ... University Build and evolve RedZone University (internal training + customer -facing enablement) Create onboarding paths for engineers, operations, and clients… more
- Advantage Industries (Columbia, MD)
- …- $56,000.00 Job Description: This individual would deliver the highest quality customer service , while they identify, troubleshoot, implement and/or maintain ... We are seeking a skilled, self-motivated and, above all, customer -oriented individual to join our growing Service ...depending on their needs. We will rely on your support to resolve technical requests, incidents and… more
- Cleo (Annapolis, MD)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Quality Business Solutions (Parkville, MD)
- …and printers, providing timely repairs either on-site or in-house as needed. 4. ** Customer Service : ** Interact with clients to understand their needs, provide ... technical support , and educate them on equipment...Strong troubleshooting and problem-solving skills. - Excellent communication and customer service skills. - Ability to work… more
- US AI (Rockville, MD)
- …will easily connect with users as an active listener, have a passion for customer service and experience excellence, and the ability to learn quickly. What ... Minimum of two (2) years’ experience working in a customer support role, preferably in a product...issues and find solutions efficiently Ability to acclimate to technical innovation and IT trends in the workplace Exceptional… more
- Miller Construction Services, Inc (Baltimore, MD)
- …Assistant Refrigeration Service Manager to join our team. This individual will support the Service Manager in overseeing refrigeration service and ... technical knowledge, organizational skills, and the ability to coordinate service efforts while fostering excellent customer relationships. ROLE AND… more
- OPEX Corporation (Frederick, MD)
- …time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to ... help solve their technical issues. Responsibilities This position is responsible for the...Electronics and/or equivalent hands-on job experience. Must have excellent customer service skills. Possessing a driver’s license,… more
