- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- PagerDuty (Annapolis, MD)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Johns Hopkins University (Baltimore, MD)
- The Success Coaching Program in Academic Advising (SCAA) at Johns Hopkins University seeks a dedicated and detail-oriented **_Triage Specialist, Success Coaching ... talented and motivated first-generation and/or limited income (FLI) students, the Success Coaching Program in Academic Advising (SCAA) was established at Johns… more
- Marriott (Bethesda, MD)
- …to develop and lead internal and external product release strategies and customer communications across digital and physical channels to support new product ... team, the Senior Manager, Mobile App Marketing & Product Success will play a strategic role in driving growth...relationships with product, marketing, analytics, and regional teams to advocate on behalf of the mobile app roadmap. The… more
- Verint Systems, Inc. (Annapolis, MD)
- …practices to guide customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking measurable business outcomes ... At Verint, we believe customer engagement is the core of every global...with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by proactively addressing… more
- Dodge Construction Network (Annapolis, MD)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote, United States, United...insights, igniting their journey towards unparalleled business expansion and success . We serve decision-makers who seek reliable growth and… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more